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Website Help
This page contains general help information relevant
to the In The Know website. If you have a query or problem
about a specific page that is not addressed here, please
contact our Help Support Desk by e-mail at website-support@alwaysintheknow.com.
Navigating Your Way Around Our Website
The links at the top of the page are the main sections
of the site. For your convenience, they're duplicated
at the very bottom of the page. We've tried to make all
of the website links as intuitive and clear as possible.
Make sure you familiarize yourself with both the top and
bottom of the page. Links to all pages are contained in
these areas.
Browser Support & Suggestions
We have made every effort to make this site usable for
as many different web browsers as possible. Unfortunately,
older browsers are not able to take advantage of current
technology, and so the site does not look as 'designed'
as it does in modern browsers, although all the information
should be accessible. We would encourage all website visitors,
if possible, to update their browser to the latest version
- not only for this website, but to enhance your use of
the web in general. For the optimal experience with the
ITK website, we suggest the latest versions of Internet
Explorer or Mozilla
Firefox.
Adobe/Macromedia Flash Plug-in
To experience the full visual effects in some portions
of this site, the Adobe Flash plug-in is required. We
suggest that you upgrade to the latest version of the
plug-in. It only take a few moments to upgrade. To get
the latest version of the Flash plug-in, click
here.
Adobe Acrobat Plugin
Some documents on this site are formatted as Adobe Portable
Document Format documents (PDF). This file format is used
to store documents with formatting that we would like
to preserve (e.g., text, graphics, etc.). Files in this
format will have the PDF symbol ( )
next to them. To view and print PDF files, you must have
Adobe® Acrobat® Reader installed on your computer.
If you don't have it, you may download it free of charge
from the Adobe website by clicking
here.
Javascript Enablement
You should have Javascript enabled in your web browser.
No worries, if you haven't specifically changed this setting
in your web browser, the default is set to "enabled".
Cookies Enablement
Our website makes minimal use of cookies. You should
have cookies enabled in your web browser. No worries,
if you haven't specifically changed this setting in your
web browser, the default is set to "allow".
Experiencing Problems?
If you experience any technical difficulty with our website,
please let us know what the problem is and what page the
problem occurs. We'll do out best to address and correct
the issue as soon as possible. Our goal is to make the
In The Know website experience as pleasurable as possible.
Only report website issues/problems to website-support@alwaysintheknow.com.
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